Most sales functions were designed for a buyer who waited for a salesperson to explain things. That buyer is gone. Today’s buyer has compared you, shortlisted you or dismissed you before anyone on your team knows they exist.
The good news: buyers still want a person at the moment that matters. More activity won’t get you there. More tools won’t either. The structure underneath has to change, so your sales function shows up for that moment. Not 220 days late.




